Search

Shipping & Returns

Return and Refund Policy

Thank you for shopping at IndiaKlick.
If for any reason, You are not completely satisfied with a purchase We invite you are to review our policy on refunds and returns. The following terms are applicable for any products that you purchased with us.

Interpretation and Definitions
==============================
Interpretation
--------------

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in the singular or in the plural.

Definitions
--------------

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to IndiaKlick, Bhubaneswar, India.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to IndiaKlick, accessible from https://www.indiaklick.com
  • You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights
==============================

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order and You will not incur any fees for such reimbursement.

Conditions for Returns
======================

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods are in the original packaging
  • The following Goods cannot be returned:
    • The supply of Goods made to Your specifications or clearly personalized.
    • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly, or where the date of expiry is over.
    • The supply of Goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
    • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion. Only regular-priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods
===============

  • You are responsible for the cost and risk of returning the Goods to Us.
  • You should send the Goods at the following address: Bhubaneswar, India.
  • We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service.
  • We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
  • Only legitimate returns will be accepted. For any type of claim, a parcel opening video is a need.
  • Size Issues cannot be tolerated, Please double-check your size before purchase.
  • Don't be upset about the color variation because we ALWAYS INCLUDE REAL PIC WITH EVERY CATALOG UPDATE.
  • We double-check everything before we ship, and if something is missed, we will accept a return with a good reason (such as product damage or a different color or design) and swap it for you.
  • Reporting of damages must be done within one working day of delivery.
  • After delivery, the customer must return the package for a refund or exchange within two business days.
  • As soon as we receive the package, we will examine it and process an exchange or refund for you.

Contact Us
----------

If you have any questions about our Returns and Refunds Policy, please contact us: